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26 Richmond Rd, Catterick Garrison DL9 3JE, UK – 0345 300 0000
Very helpful staff.
Never open when it is supposed to be
55 Market Pl, Richmond DL10 4JH, UK – 0345 734 5345
Friendly staff and great service, always quiet with quick service.
23 Market Pl, Richmond DL10 4QQ, UK – 0345 740 4404
I had to go to my local Richmond branch after my mortgage documents were not put into the system by Darlington HSBC. The manager of Richmond, A Mrs Alderson was amazing, If we ever change banks HSBC will be my first choice just because of the brilliant customer service she did that day. If I could give more than 5 I would.
My mum was robbed of her bank card today in Catterick, when she came to HSBC to report it she was brilliantly looked after by Carrie. This lady went above and beyond the call of duty; supplying mum with not 1 but 3 cups of tea. She even organised for a colleague to go and buy mum some flowers, she also got all the stolen money returned to her account. My mum is really grateful for all Carrie's help. We would just like her manager to know what a star she was at a very upsetting and worrying time. Thank you Carrie!